Terms of service
This page states the Terms and Conditions. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we request you to exit this site.
The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these terms and conditions at any time by updating this posting. It is advised that you visit this page periodically to re-appraise yourself to the terms and conditions as they are binding on all users of this Website.
ACKNOWLEDGMENT
By ordering online, you acknowledge and agree that the use of the online ordering application and/or processes at your own risk and the maximum extent permitted according to the applicable law, in no circumstances, shall We be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of, or inability to use this online ordering and/or any application and/or material on any site linked to this online ordering application (including but not limited to any viruses or any other errors or defects or failures in computer transmissions or network communications) even if he has been advised of the possibility of such damage. In addition, no liability can be accepted by us in respect of any changes made to the content of the online ordering application and/or process by unauthorized third parties. All express or implied warranties or representations are excluded to the maximum extent permitted according to the applicable law.
The online ordering application and/or process may include content, information, or links to third parties or third-party sites. Farm Fresco is not responsible for the content of any such sites or neither for the content of any third-party advertising or sponsorship nor for compliance of such with any regulations. The links may be accessed at the user’s own risk and the Farm Fresco makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this ordering online application. You agree to hold harmless and relieve the Farm Fresco from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.
Except otherwise expressly mentioned, all the information about the online ordering application (including without limitation the images, buttons, and text) is property and/or available with the permission of the licensor of the license agreement regarding the use of the application to order online and holds usage rights over them and, may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without its prior written permission.
The content referring to specific products (e.g. food items), arrangement and text layout of the online ordering application and/or process, the trademarks, and any other content, are proprietary and are protected according to the legal regulations in force and cannot be used in any way without the express written permission of the Farm Fresco. The Client does not obtain any license or right regarding the information about the online ordering and/or application.
If you decide to order online using the online ordering application, you may be asked to provide full contact details and/or to create an account and you may need to accept cookies. You must keep your data confidential and must not disclose it to anyone. The Farm Fresco reserves the right to suspend the use of the online ordering application and/or process if you breach the Terms and Conditions.
You acknowledge and agree that all orders are treated as an express intention to purchase the nominated products and/or services for the agreed online prices and we treat this as a binding offer from you to purchase such food and services. Any variations must be in writing; otherwise, they will not be binding on either party.
The acceptance of any order for any of the food and/or services shall be at the sole discretion of Farm Fresco. Our acceptance of an order may occur when you receive an on-screen message and/or email notification and/or an SMS, confirming your order.
The Farm Fresco reserves the right to refuse any service, terminate your access to the online ordering application and/or process, remove or edit any content, or accept your order/s in its sole discretion and without prior notice to you.
The Farm Fresco online ordering application must only be used by persons over the age of eighteen (18) years, or the minimum legal age as permitted by the law or otherwise under the supervision of an adult or guardian. The offer and/or discount can’t be combined with any other offer and/or discount and will be valid once per order/user.
Any food and/or services provided through the online ordering application are done so on an “as is” and “if available” basis and the Farm Fresco expressly excludes any warranties, conditions, representations, or other terms concerning the online ordering or the content or products displayed on it, whether express or implied unless expressly stated to the contrary.
The pictures of the products are for presentation only. The ordered products may have differences (e.g. color, form, etc.) from the photos existing on the site. The Farm Fresco is not liable in any way if the description of products is not complete.
DELIVERY ORDERS ARE ALSO SUBJECT TO:
- A free delivery facility within a Kilometer is available on a minimum order value of Rs.500.00; otherwise, the delivery fee will be charged as per delivery distance.
- Farm Fresco must be available online to accept online orders
Failed Delivery & Return To Origin (RTO) Policy
Once an order has been dispatched by Farm Fresco, it becomes the customer’s responsibility to ensure timely acceptance of the parcel from the delivery partner. In case the delivery attempt fails due to the customer's unavailability, incorrect address, unreachable phone number, refusal to accept, or any reason attributable to the buyer, Farm Fresco shall not be liable to resend the product free of cost.
If the parcel is returned to our facility (RTO - Return to Origin), the following conditions will apply:
- Re-delivery of the same order will only be initiated once the customer agrees to pay the full forward shipping charges again.
- The original product amount paid by the customer (excluding the shipping charges, if any) will be refunded only after we physically receive the parcel back at our warehouse, which typically takes 3–4 working days after return initiation.
- In certain cases, Farm Fresco reserves the right to deduct the RTO (return) logistics charges incurred by us from the final refundable amount.
We urge customers to track their orders and ensure availability at the time of delivery. Repeated failed deliveries may result in suspension of order eligibility from our platform.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes, or any combinations thereof, appearing on this site, except as otherwise noted, are properties either owned, or used under license, by the business and/or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or the site content, is strictly prohibited.
You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organizations or entity’s written permission.
